He had managed also ALL HR Activity on Fujairah National Insurance company from Feb 2014 till today
• He has been working with SIIB Bank as Manager HR and leading the Training & Development Department from 2010 to 2012.
• He remained associated as Project Manager with Alliance, a leading corporate entity of Syria.
• Prior to that, with Syriatel he started his career as Quality & development Coordinator and in view of leadership & training skills he was entrusted the role of Head of Training & Development Department.
• He attended HIBA University at Dauphin, France to complete his Executive MBA in 2009.
~~• By profession, he is HR Consultant & Trainer with expertise in management, customer service, sales and HR fields.
• He managed HR department in banking and telecommunication sectors & Insurance companies
• He is the HR manager for AFNIC
• He is Co-Founder and HR Consultant for Ertiqa Consultancy, UAE and Prime Customer Solution, Egypt.
• He has 11 years+ diversified experience in different fields including training, developing staff performance, monitoring the business plan for new projects, launch and run business
• As leading trainer, he trained more than 10200 employees in different domains and sectors one of his courses was for all front liner 350 employees in a bank and the topics was on leadership, Customer Service, Sales Technique, Time management, dealing with conflicts, and hostility to hospitality which reflected their performance and the bank performance in general and putting the bank in a leading position in the market.
• He has international exposure in different countries and remained associated with leading companies including banking, telecommunication, retail , etc.
• He is native Arabic and is well versed with English, knows Russian language as well.
• He has designed the complete training modules for various organizations. He delivered several trainings and shared his experience in building successful businesses & teams mainly in the following subjects:
• HRM with all sections “ Rewards and recognition, interview skills , KPI … etc. “
• Leadership skills
• Sales technique
• Train the trainer
• Communication skills
• Motivation skills
• Presentation skills
• Time management, planning and organizing skills, Coaching & Mentoring skills.
• Creative management
• Dealing with conflicts
• Customer service excellence ….etc.
• List of main organizations wherein he has delivered trainings & other HR functions:
• DIB Dubai Islamic Bank
• Abu Dhabi Municipality
• All AFNIC Employees
• Finance Ministry, ADDC Abu Dhabi government UAE
• Arab league “ Arab administrative development organization in Sharjah” UAE
• Dolce Mondo UAE
• Ministry of tourism, Hotel and tourism training centre
• Asia Training Centre
• Commercial trading room training centre
• Sudan Oil Company
• The Ministry of Supervision and Inspection in KSA
• The Ministry of culture & Information KSA
• Better Life training centre
• Health ministry
• Agriculture ministry
• Syriatel Academy …etc
• SEBC In Aleppo
• Different banks in the region
• United Nations
• Different Fashion shops in the region
• Many universities in Syria
• SIIB Syria International Islamic Bank
• Y Tel in Yemen Etc...
• He had managed also ALL HR Activity on Fujairah National Insurance company from Feb 2014 till today
• He has been working with SIIB Bank as Manager HR and leading the Training & Development Department from 2010 to 2012.
• He remained associated as Project Manager with Alliance, a leading corporate entity of Syria.
• Prior to that, with Syriatel he started his career as Quality & development Coordinator and in view of leadership & training skills he was entrusted the role of Head of Training & Development Department.
• He attended HIBA University at Dauphin, France to complete his Executive MBA in 2009.
• He has also attended various trainings. A gist of the same is as under:
